Policies

Please review the size chart on each item before purchasing. 

 

Refunds and exchanges are not accepted. 

 

All ready to ship items process in 1 to 3 business days. Made to order items in 7 to 10 business days. If you purchase ready to ship and made to order items together, your order will ship in the 7 to 10 business day time frame.

 

Tracking information is sent automatically to the email address you use to purchase when available. Please allow 24 business hours for this to update. 

 

If an item goes missing in transit, a replacement will be sent, if available. Packages must be missing with no updates for at least 7 business days before a replacement will be sent.

 

If your order is wrong, you receive the wrong print, size or there is damage to your product, you MUST contact us within 48 hours of your order being delivered. There are NO exceptions.

 

Business email is help.bluemoonapparel@gmail.com Pmease allow 48 business hours for a response l.

 

Business hours/days are Monday to Friday 8am to 2pm est, excluding all federal holidays.